Last updated: June 1, 2026
We'd love to hear from you. Whether you've found a bug, have a feature request, or just need assistance, feel free to reach out.
Email: [email protected]
We typically respond within 1–2 business days.
All your journal entries, photos, audio, and attachments are stored on your device and synced via your personal iCloud account. We do not have access to your data — no third-party servers, no tracking.
Yes. The app works fully offline and stores data locally on your device. iCloud sync is optional and used solely to back up and sync your entries across your Apple devices.
Go to Settings → [Your Name] → iCloud and make sure Picnic Moment is toggled on.
These permissions power specific features — health data for activity trends, location for weather and place context, and Music to log what you're listening to. All permissions are optional and can be managed in Settings → Privacy & Security.
Yes. You can export individual entries or your full journal from within the app.
Your entries are backed up in iCloud. After reinstalling, open the app and sign in to the same iCloud account. Your data will restore automatically. If it doesn't appear immediately, please wait a few minutes for the sync to complete.
Try the following steps:
所有日记条目、照片、音频及附件均存储在您的设备本地，并通过您的个人 iCloud 账户同步。我们无法访问您的数据——没有第三方服务器，没有追踪。
可以。App 完全支持离线使用，数据存储在设备本地。iCloud 同步是可选的，仅用于在您的 Apple 设备间备份和同步记录。
前往设置 → [您的姓名] → iCloud，确保 Picnic Moment 已开启。
这些权限用于对应功能——健康数据用于活动趋势，位置用于天气和地点上下文，音乐用于记录当前正在听的内容。所有权限均为可选，可在设置 → 隐私与安全性中随时管理。
可以。您可以在 App 内导出单篇记录或全部日记。
您的记录已备份在 iCloud 中。重新安装后，使用同一 iCloud 账号打开 App，数据会自动恢复。如未立即显示，请等待几分钟让同步完成。
请依次尝试以下步骤：